But this isn’t what this post is about.
**Raise your hand if you’re on Sky Broadband**
After moving into our new place at The Fort, we subscribed to a new Sky Broadband plan. I was very sold on Sky’s fixed line cable service in Paranaque and have been with them for years. Barely any problems and service was epic. It seems that my move to a different location coincided with a problem with their connection that’s being replicated by other users as well, as seen on Twitter.
The symptoms are as follows:
– if you have a download meter installed, it looks like there’s no problem as we’re getting spot on 150Kbps speeds for the price we pay for surfing. And it jumps to 250Kbps. Even more sometimes!
– BUT downloading huge files like email won’t work
– BUT downloading seeds doesn’t work (these are purely legitimate seeds because a lot of legitimate services make use of torrent technology)
– AND playing online games is abysmal; Diablo III barely loads and you won’t even see enemies. You can’t even open crates. Mass Effect 3’s multiplayer is unplayable.
Here’s the thing: I tethered my iPhone4s to my computer and everything runs really well on HSPA (Go SMART!). The photo above shows my lag on an iPhone. It’s just silly that we’ve come to the point that mobile data is actually more reliable than this wired connection. And that’s how I’ve been playing Mass Effect and Diablo III ever since. This is most probably a DNS issue for Sky. I tried doing a direct connect, eliminating the possibility of the wireless router being the problem, but it didn’t help. Port forwarding doesn’t do anything as well.
Just wondering — has anyone experienced similar problems with Sky Broadband and if you’ve fixed the issue (I really think it’s DNS!) What did you do? Been trying to talk to someone from @skyserves but talk isn’t happening.
@SkyServes, please fix this problem before May 15 2012. That’s when Diablo III launches worldwide. I will have to point out that in 2010, on the day Starcraft II launched, your service went black throughout the whole of Paranaque for a couple of hours and many gamers from the south couldn’t authenticate their copies. Sad panda.
Your service was great! Let’s keep it that way!