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How to determine if your Nokia battery should be replaced

Here are a few illustrations to help you determine if your Nokia battery is part of the defective stock that was brought in:

Nokia has announced an exchange program for a limited number of Nokia-branded chargers manufactured by a third party supplier. We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket.

While we are not aware of any incidents or injuries related to the affected chargers, as a precautionary measure, we will exchange affected charger models free-of-charge.

The affected chargers are those manufactured by BYD between June 15, 2009 and August 9, 2009 and with the following model types:

AC-3U
AC-3E

and those manufactured by BYD between April 13, 2009 and October 25, 2009 and with the following model type
AC-4U

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After determining if your charger is affected, you can submit the serial number to avail of the exchange.